Carnegie Café & & Catering Co
 
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Policies and Procedures
Carnegie Conference Center

Please Read the following Catering Policies and Procedures established to assist you in arranging your function. These policies and procedures are intended to insure the highest level of quality in your food and beverage services, and to assist you from the initial planning stages of your event.  

BOOKING, DATE RESERVATIONS AND PAYMENT SCHEDULE

Date reservations are ideal to secure our services without having to finalize a menu or service arrangement. Upon confirming availability, a non-refundable deposit, specified by Carnegie, is required to secure the date. The detailed menu and service agreement should be finalized no later than two weeks prior to the event date. The balance is to be paid in full before date of the event unless other arrangements have been made prior to the event. Accepted methods of payment will be Certified Check, Cashier’s Check, Money Order, or Cash.  

CONTRACTS

Prior to your event, and with our mutual agreement, you will receive a Food & Beverage Contract outlining your food and beverage order. This form must be signed and returned to our office before any food and beverage confirmations will be made.

Price quotes are subject to proportionate increases to meet increased costs of food, beverage and labor to within (60) days of the event.

CANCELLATIONS  

Any cancellations may be done up to and including 30 days prior to the event. If cancellation occurs less than 30 days prior to the event, the following charges will apply:

    • If the event is cancelled less that 30 days but greater than 7 days to the event, the client will be charged 25% of the total cost of the event.
    • If the event is cancelled 7 days or less prior to the event, the client will be charged 50% of the total cost of the event.
    • All non-refundable deposits will be lost due to cancellation.  

GUARANTEES  

To insure the highest level of quality in your food and beverage services, final guarantees (number of servings for which you will be billed) for food and beverage functions must be received 5 business days prior to the event date. This count is not subject to reduction within this period, and you will be charged even if fewer guests attend. If a final guaranteed number is not given 5 business days in advance, you will be billed and we will prepare for the original estimate.

TAX EXEMPT  

For tax exempt organizations, a copy of your exemption certificate must be received 2 weeks prior to the function.

FOOD & BEVERAGE REQUIREMENTS

To safeguard against health, no food and beverage may be brought into or taken out of the facility. All food and beverage items purchased and consumed are required to be purchased through Carnegie Café & Catering Co. All remaining food and beverages after the events completion are property of Carnegie Café & Catering Co.  

ROOM RENTAL

Function rooms are assigned to the anticipated number of guests accordingly. If there are fluctuations in the number of attendees, Carnegie reserves the right to reassign the meeting or banquet rooms. Carnegie reserves the right to charge a fee for meeting rooms. Carnegie will not permit the affixing of articles to the wall, floors, or ceilings with nails, staples, carpet tape or other adhesives. Our banquet department will be glad to assist you in displaying all materials.

SERVICE CHARGE & TAX  

On all Food and Beverage functions, there will be a 20% Service Charge and 8% New York State Sales Tax applied.

DELIVERY & SET-UP CHARGES  

Carnegie can deliver 24 hours a day, 7 days a week. If necessary we will provide a professional staff to set up your event; therefore, delivery and/or set-up charges will apply.

ALCOHOL POLICY

Carnegie Conference Center at Driver’s Village is proud to be a non-alcoholic facility. Under no circumstances is there to be any alcohol brought into or consumed on premise.

NO EXCEPTIONS

I have read and reviewed the Carnegie’s Conference Center Policies and Procedures, as well as the Contract for the forthcoming event. I agree to all terms and conditions. I may call at any time with question or changes.

Signed: ____________________
Date: ________________________________

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Carnegie Café & Catering Co. 5885 East Circle Drive, Cicero, NY 13039
Phone: (315) 451-1803 Fax: (315) 458-7239

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